Returns made easy

ShopTurn, a Techstars backed company, is a new return pickup service enabling you to return items directly from home. Just send us a picture of your receipt to get started.

Text us now

Seamless & Flexible
The way returns should be.

1. Snap receipt

Text a picture of your receipt and text it to (646) 832-2934.

2. Schedule pickup

Select a convenient time for us to pick up your item(s).

3. Get refunded

Get your money back on the spot.

Returns used to suck.
Not anymore.

Returns continue to destroy the customer experience. Traveling long distances, sitting in traffic, paying for gas, finding parking, waiting in frustrating lines, and dealing with inconvenient store hours... shoppers are fed up and have taken their purchases online. We are the solution.

Text us now

Tons of benefits.
For retailers too.

Generate Revenue

Convert returns to store credit, allowing retailers to book the sale.

Returns To Exchanges

Consumers can request a different size, which will be mailed directly to them.

Decrease Return Time

Retailers can re-stock and re-sell items more quickly, in-season.

Increase Purchases

Encourage consumers to buy a larger quantity of items, more often.

Reduce Return Fraud

Eliminate cash handling and prevent collusion with store employees.

Consumer Analytics

Record item return reasons, and analyze consumer return behavior.