Returns made easy

ShopTurn, a Techstars backed company, is an on-demand return pickup service enabling consumers to return their purchases directly from home.

Returns continue to destroy the customer experience. Between sitting in traffic, finding parking, waiting in frustrating lines, and dealing with inconvenient store hours, shoppers are fed up – and they are abandoning retailers as a result. Until now.

How it Works

Easy, and flexible — the way returns should be.
After retailers embed ShopTurn’s software development kit into their mobile app, their consumers can start returning simply by scanning their receipt and tag, setting their pickup details, and tapping request pickup.


Generate Revenue

Convert returns to store credit, and guarantee that the consumer shops with you again.

Increase Purchases

Allow customers to expand their basket size and make larger purchases.

Delight Customers

Make a friction-free returns experience a competitive advantage, and improve customer loyalty.

As seen in


We are based in New York, NY and backed by Techstars and an affiliated venture capital firm. Please don’t hesitate to contact us if you're interested in learning more.